Standard Technical Support Service

Standard Technical Support Service

The billing system «UTM5» has been developed over a long period of time. Such qualities of the software as accuracy, high performance and reliability were achieved. Nevertheless, the operation of the system depends on many conditions.

We provide our customers' operating personnel with technical support concerning operation of UTM5 via the hotline ticket system.

Our support team is composed of experienced IT professionals possessing expertise in a wide range of technical skills.

Support contract includes:
- technical assistance via the ticket system
- 24 hours guaranteed response time
- access to software updates

For information concerning technical support service please e-mail: info@utm-billing.com